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PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@scentingsecrets.com or mailing us at: Flat No 009, Wise residency, D C Halli, Banagalore.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 - COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@scentingsecrets.com or by mail at Flat No 009, Wise Residency, D C Halli, Bangalore
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Our curated gifting options offer a distinctive approach to the art of gift-giving, setting themselves apart from conventional presents through meticulous selection, thoughtful curation, and personalized touch. Unlike off-the-shelf gifts, our offerings are tailored to evoke a sense of exclusivity, appreciation, and are elegant, versatile and enhances Home Décor.
Some of the brands hosted with us are exclusively available only with us. The meticulous process involved in manufacturing these products will provide you an enthralling feeilng when used. Discover many such brands and products which you will crave for more.
All the procurements are done directly from the original brand manufacturers. At our store, you can trust that we only sell genuine products and do not host any knockoff versions of popular items.
Even though some of the brands manufacture a plethora of products, we choose only the ones which are widely popular and have been around for many years. This helps customers in choosing only the best of the products
We host many innovative products which will enhance the customer experience. We encourage and are always in search of manufacturers who constantly innovate to deliver unique and creative products
We are partnered with multiple payment gateways which accept payments through credit cards, debit cards, net banking and UPI. The amount which reflects during the final payment page is collected through the payment gateway.
We have 'cash on delivery' available only for the orders above the net value of ₹302. A Cash on delivery charge of ₹40 is charged on each order by the shipping vendor as 'Cash handling fee'.
All the orders of net value more than ₹302 are shipped for free. A delivery fee of ₹40 is applicable for any orders of value less than ₹302.
Please refer to the policies for details
Orders placed before 12 noon are shipped on the same day. Orders received on holidays will be dispatched on the next working day. In the event of any delays, we will promptly inform you about the reason for the delay and provide an updated shipping timeline.
All orders are dispatched from Bangalore, and delivery times vary based on the destination's distance from the city. We are continually working to enhance the delivery experience and ensure faster service. Hence we have introduced a "Fast Shipping" option for eligible orders after a payment of a nominal fee.
Our menu and product list are dynamic and continuously evolving. As part of this process, we frequently onboard new brands while occasionally offboarding others. Similarly, we regularly introduce new products and, at times, remove certain items. Products may be discontinued if they fail to meet customer expectations, fall short of quality standards, or are no longer in production.
Our goal is to provide customers with the finest products from top manufacturers. To ensure satisfaction, we offer a new option called "testers" for some our products. Customers can purchase these testers to try the products first and make a purchase only if they are fully satisfied.
All the orders placed before 12 Noon are shipped the same day
Secure payment options available including Cash on delivery
More than 35% of the customers order with us regularly
Only the best products from all major manufacturers
International quality products manufactured in India
We offer several offers and discounts which are pocket friendly
We are a total women owned and operated enterprise
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